Q: How do I order Hot Lunch?
A: To begin ordering, click here and create an account with our hot lunch provider, My Green Lunch.
Q: Why is Bullis Charter School switching to My Green Lunch?
A: My Green Lunch is a local company who has many more daily food options. They have 10-14 different options every day and they use compostable packaging for 95% of their food and cutlery. Everyday there will be at least 2 Gluten Free options, 2 vegetarian options and 2 dairy free options.
Q: What is the ordering Deadline?
A: My Green lunch will be sourcing only the highest quality and freshest food for your children; this requires careful planning and sourcing. Our goal is to be sustainable and affordable, to this end we strive to minimize as much food waste as possible. These factors necessitate that all orders be placed no later than the morning (11AM) prior to lunch service.
Example of ordering deadline, prior to 11am:
Sunday for Monday
Monday for Tuesday
Tuesday for Wednesday
Wednesday for Thursday
Thursday for Friday
Q: What is the cost of each meal?
A: The cost of our regular meal is $6.00, and our large meals are $6.50. For our one size items, such as pizza and salads, our prices range from $6.35 to $7.00. For specialty items, such as Gluten Free Hamburgers, the cost is $7.00 due to cost of the ingredients. All our meals come with a fresh fruit and vegetable.
Q: Is there a drink included with each meal?
A: No, but Organic Milk (at least 6.75 oz carton) and Organic Chocolate Milk (at least 6.75 oz carton) will be offered every day for the price of 1.00.
Q: Are the meals Organic?
A: The meals from My Green Lunch are organic when possible, they use many organic ingredients but won’t actually label something organic unless 95% of every single ingredient used is organic.
Q: Does the Bullis Charter School Booster Club receive any money for each meal?
A: Yes, we have collaborated with Bullis Charter School to create fundraising for the Bullis Booster Club by giving .50 cents to them for every meal. Also, on pizza Fridays, we will be giving $1.00 back to the Bullis Booster Club for every pizza meal ordered.
Q: Where is the menu?
A: Menus will be sent out monthly by the school and by My Green Lunch. Menus can be viewed on your BBC lunch page and at the My Green Lunch website: mygreenlunch.com Select “Order Now” and it will direct you to mygreenlunch.h1.hotlunchonline.net/frontend.php. Here you will have access to the menu once you create an account.
Q: What is hotlunchonline.net?
A: Hotlunchonline.net is an on-line system that allows you to order your children’s school lunch through a secure website. You will be able to check balances, review transaction history and order meals.
Q: Is there a fee for using the system?
A: No, there is no fee to register or use the system. **We do have a .30 cent service charge for orders less than $15.00. ** However, this .30 cents will be credited back to your account for your next meal purchase that’s over $15.
Q: How often do I have to order?
A: You can order for an entire month in advance, which is what we encourage, or order one meal at a time. Once you create an account, we will send out a courtesy email, no more then twice a week, to remind you that lunch has not been ordered.
Q: When are the menus for the following month posted?
A: Our menu is posted to our ordering site around the 15th of the month for the upcoming month. We will send out a courtesy email to our parents notifying them that the menu is up and ready for ordering. For example, you should be able to see the October menu by the 15th of September.
Q: How do I manage my order history and track what I purchased?
A: After placing your order you will receive a confirmation email summarizing what you purchased for your child. As a convenience you can download and synchronize all of your child’s purchases for the month into Google or Outlook for easy recall of what was ordered. You can also log into your account to view both the calendar and list view of your purchases.
Q: What kind of payment do you take for your lunch orders?
A: We accept our credit card payments processed through PayPal. We also take personal checks so parents can pre-fund their account. We apply a credit to your account for the amount of the check and then you can purchase meals using the credit.
Q: Can you pre-load money into your account?
A: Yes, pre-payments can be made by either mailing or dropping off checks to (See pre-pay form):
My Green Lunch
355 Meridian Avenue
San Jose, Ca 95126
We have created an incentive for doing this by giving you a percentage of money back for every $100 that you preload:
$100 ($105 credit) - $200 ($220 credit) - $300 ($335 credit) - $400 ($450 credit) - $500 ($565 credit) - $600 ($670 credit) - $700 ($800 credit) - 800$ ($915 credit)
Q: Are accounts by child or family?
A: Accounts with my green lunch are done by the family email so you can have all your children under one account. When you bring up your account you will see all your children under your account. This also applies when you pre-load your account, the funds will be placed on the families account and can be used for all the children connected to that account.
Q: How do I cancel an order?
A: To cancel an order, click on the “order” tab. Then go to date you want to cancel and click on the “menu item” you have previously ordered. This will pop up a window and at the bottom of the window you can select “credit purchase”. You will then see the credit to your account reflected above the calendar which will be applied to your next order.
Q: How long do I have to cancel an order?
A: You have until 11:00 am the day before lunch is served to cancel your order to receive full credit. From 11:01am to 5:00 pm the day before lunch is served, you can cancel by phone or by email at firstname.lastname@example.org for a 50% credit.
Q: How do I contact My Green Lunch?
A: Our office phone number is 408-352-5333. For general questions our email is email@example.com. For cancellation emails our email is firstname.lastname@example.org.
Q: How do you ensure that my child receives the meal that I have ordered for them?
A: Each entrée is labeled with your child’s first name, last name, school name, grade, specific entrée ordered, and the portion size (example: Mateo Smith, Bullis Charter School, 4th grade, Mac and Cheese, Large)
Q: What makes My Green lunch “Green”?
A: My Green Lunch is truly Green because of our environmentally friendly and compostable packaging, utensils and napkins. Our packaging is World Centric certified and made from plants. By having compostable packaging, utensils and napkins, we are greatly reducing our carbon footprint and allowing our foodservice products to transform waste into healthy, new soil through composting.
Q: Can I volunteer for Lunch Duty?
A: YES! Click here to add your name to the day you can volunteer. Hot Lunch Training is on August 23rd at 8:45 a.m. in Room 35 (North) and at 1:45 p.m. in Room 11 (South) (you may attend either training). This is a year-long commitment. Please note: there is a separate signup sheet for North and South - make sure you are on the correct sheet before adding your name.